ELOWEN BLOOM LLC’s intbuyer platform only delivers to addresses within the United States, including the contiguous 48 states, Alaska and Hawaii. We do not support delivery to any other countries or regions worldwide. The system will block order submission if a non-US shipping address is entered.

Site Page Optimization Notice: The global country/region dial code dropdown will be removed from address and phone modules on checkout pages. Only US local area codes will be available for selection, and only US local phone numbers are acceptable.

We cooperate with multiple professional logistics carriers to manage all parcel transportation and last-mile delivery. Once your order is packed and dispatched from our warehouse, a unique tracking number will be generated automatically and sent to your registered email address as well as your order history page within your member account. You may log into your intbuyer account, navigate to order details, enter your tracking code and redirect to the official carrier tracking portal to view real-time updates including sorting, transit and last-mile delivery status. Minor multi-hour delays in logistics status updates are standard and expected.

After successful credit card payment and warehouse quality inspection & packing, your goods will enter the transportation network. Overall transit duration fluctuates based on logistics backlogs, transfer station throughput and local last-mile delivery scheduling. No fixed guaranteed delivery date applies; only general reference windows are provided:

Delivery times will extend correspondingly during major seasonal shopping promotions and logistics peak periods, so customers are advised to allow ample waiting time.

Standard shipping fees are clearly displayed on the checkout page and charged alongside your order payment. Rates vary by delivery zone:

Shipping fees are non-refundable if parcels are returned to our warehouse due to incorrect shipping addresses, missed delivery calls or long-term recipient unavailability. Re-delivery requires full re-payment of shipping charges. All reshipping costs for brand-responsible replacements (wrong items, damaged goods exchange) are fully covered by ELOWEN BLOOM LLC at no extra cost to customers.

All parcels are subject to US customs declaration and inspection laws, with product information declared truthfully by ELOWEN BLOOM LLC on your behalf. All import duties, excise taxes, local VAT and customs administrative processing fees generated by your shipment are the sole financial responsibility of the recipient and will be collected by the carrier upon final delivery. Tax amounts are determined solely by real-time US customs standards and cannot be reduced or waived by ELOWEN BLOOM LLC.

If parcels are detained, returned or destroyed by customs due to declaration inconsistencies or local import control restrictions, all associated return shipping fees, product losses and tax charges shall be covered entirely by the customer, with no product replacement or financial compensation provided by ELOWEN BLOOM LLC.

When your parcel reaches the last-mile delivery stage, the logistics carrier will contact you via your reserved US local phone number and registered email to schedule delivery. Please maintain open communication channels. Parcels left unclaimed after repeated unsuccessful delivery attempts will be held at a local logistics depot and shipped back to our warehouse if unclaimed past the depot retention deadline.

You may inspect the outer packaging for severe crushing, tears or leakage prior to signing for your parcel. If significant packaging damage is visible, you have the right to refuse acceptance and immediately notify ELOWEN BLOOM LLC customer support to document the issue. Our team will assist with parcel return and product reshipment arrangements.

In-store self-pickup services are not offered through our brand. All goods are delivered exclusively via logistics carriers to your US residential address, with no alternative collection methods available.

Our warehouse team completes order picking, quality checks and packing within several business days following successful payment. Packing and dispatch speeds may slow slightly during high-volume promotional shopping periods. Orders may be fully cancelled with a full credit card refund processed if requested via customer service before warehouse packing and dispatch. Once a parcel departs our warehouse and enters transit, mid-transit interception and order cancellation are unavailable; you may only initiate a return request after receiving the shipment per our Return & Refund Policy.

Company Name: ELOWEN BLOOM LLC Business Address: 3600 W GRANT LINE RD 416, TRACY, CA 95304 Phone: +1 8064457297 Email: llea.dubois@intbuyer.com Business Hours: Monday to Friday: 9:00 AM – 5:00 PM